Gaya APA

PICKERING, P., Maris, M. (2006). HOW TO MANAGE CONFLICT : Kiat Menangani Konflik / Peg Pickering (Ed. 3). Jakata: Erlangga.

Gaya MLA

PICKERING, Peg., Maris, Masri. "HOW TO MANAGE CONFLICT : Kiat Menangani Konflik / Peg Pickering". Ed. 3 Jakata: Erlangga, 2006. Text.